Refund Policy
At Mkbailey Music, we’re passionate about creating high quality digital products that inspire and empower creators. Your satisfaction means everything to us. However, because of the nature of digital products, all sales are final.
Why We Don’t Offer Refunds
Once a digital product has been downloaded or accessed, it is considered “used” and cannot be returned. Unlike physical items, digital files cannot be “restocked” or “returned,” which is why we are unable to process refunds for reasons like:
Changing your mind after purchase
Not fully reading the product description
Compatibility issues if system requirements were not met
If You’re Experiencing an Issue
That said, we’re here to help. If you're having trouble accessing or using your product, or something isn’t working as expected, please contact us within 7 days of purchase. We’ll do our best to assist, troubleshoot, or offer a suitable solution.
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